Privacy Policy

Introduction

This Privacy Policy outlines how Serenity Empowerment (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website at https://serenityempowerment.com (the “Site”). By using our Site, you consent to the data practices described in this policy.

Information We Collect

  1. Personal Information for Products and Services:
    • First and Last Name
    • Birth Date
    • Birth Time
    • Birth Location
    • Bodygraph Chart Link
  2. Contact Information Collection for Communication:
    • Email addresses are collected via contact forms for communications and newsletters.
    • Phone numbers are collected via contact forms and for communications and SMS updates.
    • Subscriber information is collected via Brevo contact forms for newsletters and updates.
  3. Comment Submission Information:
    • Data submitted in comments includes:
      • Name, email address, and website
      • IP address
      • Browser user agent string (for spam detection)
      • Anonymized string (hash) from the email address may be sent to Gravatar; refer to Gravatar’s privacy policy.

Bodygraph Chart Privacy Policy

When users create a Bodygraph Chart, they submit Personal Data, including their full name, email address, and Bodygraph Chart link. This information is securely stored, not shared with third parties, and used exclusively for personalized Human Design services. Upon request, we will delete your Personal Data. Additionally, Personal Data is automatically deleted from the Bodygraph Chart server every 90 days.

Contact Subscription Privacy Policy

By submitting our contact subscription opt-in forms, you consent to receive newsletters and/or SMS updates and accept this Privacy Policy. You may unsubscribe at any time using the link in our emails or by texting us STOP. We use Brevo for our subscription communications. Your personal data will be processed in accordance with Brevo’s Privacy Policy. We do not share your contact information with third parties for marketing purposes. You may request removal of your information at any time.

Mobile SMS Privacy Policy

As current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.
Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.

Media Uploads

If you upload images to the Site, please refrain from including embedded location data (EXIF GPS). Visitors can download and extract any location data from images.

Cookies

We utilize cookies to enhance your experience:

  • If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience. These cookies last for one year.
  • A temporary cookie is set when you visit our login page to check if your browser accepts cookies. This cookie contains no personal data and is discarded upon closing your browser.
  • When you log in, we establish cookies to save your login information and display preferences. Login cookies last for two days, screen options cookies last for one year, and “Remember Me” selected will extend login for two weeks.
  • If you edit or publish an article, a cookie will be saved that includes no personal data but indicates the post ID of the article edited, expiring after one day.

Embedded Content

Our Site may include embedded content (e.g., videos, images, articles). Embedded content behaves as though you have visited the third-party website. These websites may collect your data, use cookies, and embed tracking to monitor your interactions, especially if you are logged in.

Integrated Services

We use integrated services on our Site that may collect and process your data, including:

  • Koko Analytics: We utilize Koko Analytics for tracking and analyzing website traffic and user behavior while ensuring compliance with privacy regulations.
  • WooCommerce: We use WooCommerce to manage sales and transactions for products on our Site. Their privacy practices can be found in their privacy policy.
  • Simply Schedule Appointments: We use this service to facilitate appointment scheduling, which may involve collecting personal information. Their privacy practices can be found in their privacy policy.
  • Complianz: We employ Complianz for cookie consent management and compliance purposes. Their privacy policy can be found on their website.
  • hCaptcha: We use hCaptcha to help protect our Site from bots and spam. Their privacy policy is available at https://www.hcaptcha.com/privacy.
  • Brevo (formerly Sendinblue): We may use Brevo for our email marketing services, and their privacy practices are detailed in their privacy policy.
  • Bodygraph Chart: We use Bodygraph Chart to collect data relevant to Human Design services. Refer to their privacy policy for specifics.

Data Sharing

If you request a password reset, your IP address will be included in the reset email. We do not share your personal data with any third parties except as described in this policy.

Data Retention

  • Comments and their metadata are retained indefinitely to automate approval of follow-up comments.
  • For registered users, personal information in user profiles is stored. Users can view, edit, or delete their personal information at any time (except for username changes). Website administrators can also access and edit this information.

Your Rights

If you have an account or have left comments, you can request an exported file of your personal data. You can also request the erasure of your personal data, except for data we are required to retain for legal, administrative, or security purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Automated Spam Detection

Visitor comments may be screened through an automated spam detection service.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page, with an updated date. Please review this Privacy Policy regularly for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at https://serenityempowerment.com/contact/.

Updated: 2024

This policy aims to ensure transparency regarding the information we collect and how it is used. Your privacy is important to us, and we are committed to protecting your personal data.