Welcome to Serenity Empowerment! We value your privacy and are committed to protecting your personal information. This Terms and Privacy Policy outlines how we collect, use, and protect the information gathered from our users. By using our website, you agree to the terms outlined herein.
Information Collection
Serenity Empowerment collects information from users to provide a personalized experience on our platform. This includes:
- Personal Information: Such as name, email address, phone number, birth information for Human Design Bodygraph charts, and payment details.
- Usage Data: Information about how you use our website, including your IP address, geographical location, browser type, referral source, and page views.
- Device Information: Information about the device you use to access our services.
Use of Information
The information collected is used for the following purposes:
- Personalized Services: To offer personalized products such as Human Design consultations, Reiki healing, and I Ching readings.
- Appointment and Class Management: For booking appointments and class registrations.
- Payment Processing: To handle payments through Stripe and PayPal.
- Communication: For newsletters, email, SMS, and calls regarding our services.
- Site Functionality: To enhance user experience, site functionality, and design.
- User Accounts: To manage your account and provide customer support.
Sharing Information
We do not sell or share your personal information with third parties for marketing purposes. We may share information with our service partners to facilitate our services, such as:
- Site Partners and Plugins: Including WordPress, WooCommerce, Stripe, PayPal, Brevo, Bodygraph Chart, Cookie Notice, hCaptcha, Google Fonts, and others as listed above.
- Social Media Platforms: Facebook, Instagram, Threads, Pinterest for social interactions and marketing.
Mobile SMS Privacy Policy
As a customer or prospective customer, you can opt-out of receiving SMS messages at any time by texting STOP. For assistance, text HELP. Your mobile information will not be shared with third parties for marketing purposes. We adhere to CTIA guidelines 5.2.1. To remove your information, contact us via email or regular mail.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies for functionality and analytics. You can manage your cookie preferences through your browser settings.
Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Refund and Return Policy
Due to the personalized nature of our products and services, refunds and returns are not offered except in exceptional cases. By accepting our services, you agree to our Disclaimer of Practice available at https://serenityempowerment.com/disclaimer-of-practice.
No-Show and Cancellation Policy
Please note that cancellations made less than 24 hours before your appointment will incur a 25% service fee. No-shows may also result in this fee being applied. We appreciate your understanding.
Contact Information
For questions or concerns about our Terms and Privacy Policy, please contact us at https://serenityempowerment.com/contact.
Updated 2025, Serenity Empowerment LLC
New Hampshire, United States
By using our website, you consent to the terms outlined in this policy. We reserve the right to modify this policy at any time. Changes will be posted on this page.